Privacy Policy
Last Updated: 4 September 2026
1. Introduction
James Recruitment Services Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our recruitment services.
We are a professional recruitment agency providing staff recruitment and talent sourcing solutions for employers across South Africa. We act as a Data Controller for the purposes described in this Policy.
This Policy complies with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable data protection laws in South Africa.
2. Information We Collect
We may collect and process the following types of personal information:
2.1 Information You Provide to Us
- Contact details: Name, email address, phone number, and physical address.
- Employment information: Job title, employer, and work history.
- Candidate information: CV/resume, qualifications, skills, employment history, references, and other information relevant to your job application.
- Client information: Company details, job requirements, and contact persons.
- Any other information you choose to provide to us.
2.2 Information We Collect Automatically
When you visit our Website, we may automatically collect:
- Usage data: Pages visited, time spent on pages, and referring URLs.
- Device information: IP address, browser type, operating system, and device type.
- Cookies and tracking technologies: As described in Section 7 below.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide our recruitment and talent sourcing services
- To match Candidates with suitable job opportunities
- To assess Candidate eligibility and suitability for positions
- To communicate with Clients and Candidates regarding placements and opportunities
- To manage and administer our business relationships
- To improve our Website and services
- To comply with legal and regulatory obligations
- To protect our legitimate business interests
4. Legal Basis for Processing
Under POPIA, we process your personal information on the following legal bases:
- Consent: Where you have given us explicit consent to process your information for specific purposes.
- Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: Where processing is necessary to comply with a legal obligation.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and interests.
5. How We Share Your Information
We may share your personal information with:
- Clients: We share Candidate information with Clients for the purpose of recruitment and potential placement.
- Service providers: Third-party service providers who assist us in operating our business (e.g., IT services, background check providers).
- Legal authorities: Where required by law or to protect our legal rights.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Only authorised James Recruitment Services employees have access to your personal information. All employees are trained on data protection and confidentiality obligations.
While we take reasonable steps to secure your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
If you are a Candidate, we may retain your information for future recruitment opportunities unless you request its deletion.
9. Your Rights Under POPIA
Under POPIA, you have the following rights regarding your personal information:
- Right of access: You have the right to request access to the personal information we hold about you.
- Right to rectification: You have the right to request correction of inaccurate or incomplete information.
- Right to deletion: You have the right to request deletion of your personal information, subject to legal obligations.
- Right to object: You have the right to object to the processing of your personal information.
- Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time.
- Right to lodge a complaint: You have the right to lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, please contact us using the details in Section 13.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our Website. We encourage you to review this Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Email: Info@jamesrecruitmentservices.co.za
Phone: 078 854 2736 / 078 606 9800
Address: 28 Seymour avenue parktown Johannesburg south Africa
Information Regulator of South Africa
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
